1.The product will be delivered after the customer has completed full payment.

2.Shipping costs are added to the invoice as an additional charge and are calculated based on the delivery address, floor level, and any special delivery conditions.

3.Upon delivery, the customer has the right to inspect the furniture for any visible defects. After this inspection, Fura Furniture is not responsible for damages, scratches, or missing parts.

4.Fura Home Furniture is responsible for manufacturing defects only, including issues such as color fading, wood cracking, or disintegrating parts.

5.Custom orders must be paid in full before being placed. Once the order is submitted to the manufacturer, it cannot be canceled or refunded. All prepayments and upfront payments are non-refundable. Delivery time for custom orders is approximately 8–12 weeks.

6.Shipping and assembly costs are the responsibility of the customer.

7.If the customer is unable to inspect the product at the time of delivery, any manufacturing defects must be reported within 24 hours of delivery.

8.Payments made by credit card are subject to an additional 3.5% bank commission fee, calculated on the total invoice amount.

9.If a purchased product is stored in our warehouse, any cancellation request will incur a 30% non-refundable storage fee, which will be retained by Fura Furniture.

10.If a purchased product has already been delivered, any cancellation request made two days or more after delivery will result in a 50% non-refundable fee, retained by Fura Furniture.